Hotel Directory
At Le Rucher, we are always at your service to make your stay as comfortable as possible. You will find us on site from 7:00 to 23:00 and on call around the clock. Please dial xxx with any questions you may have.
Adaptors / Chargers
Adaptors are available at reception.
Arrival / Departure
Rooms are available from 15:00 on check-in day.
Check-out is at 11:00.
Late check-out at 15:00 may be requested for an additional payment of CHF 200.00, subject to availability.
Babysitting
Depending on availability, we can arrange a babysitter for you so you can enjoy the peace and quiet of the Alps undisturbed.
Children
Children of all ages are welcome at Le Rucher.
Little ones under the age of 3 stay for free if you do not need a cot. If you do, please contact reception and we can arrange one for you.
Credit cards
We accept MasterCard, Visa, Postcard and Maestro.
Emergency exit
Emergency exits are indicated on each floor and on a security plan in your room.
First aid
In case of an emergency, contact the reception desk or call:
- Police: 0-117
- Fire brigade: 0-118
For minor injuries like cuts and bruises, a first aid kit is available at reception.
Internet
All rooms include free wireless Internet connection. Details are available in your chalet or room, or at reception.
Ironing services
If you need shirts, trousers, or dresses ironed, contact reception and we will take care of it.
Laundry
Please place your dirty laundry in the provided laundry bag before 9:00. It will be returned clean the same evening, except on weekends and holidays.
Luggage deposit
We can store your luggage at reception if your room is not ready yet or if you want to take one last hike after check-out.
Hotel bar
Please enjoy the lobby bar. Items are free of charge.
Newspapers
Newspapers are available free to read in the hotel lobby.
Parking
Public parking is available in the village for CHF 8.00 per day.
Payment
Please settle your bill with reception before check-out at 11:00.
Personal care products
If you forgot something, we provide personal care products such as toothbrushes, razors, and shower caps upon request at reception.
Pillows / Blankets
A pillow menu is available in your room with softer and harder options. Please inform housekeeping or reception if you would like a change.
Reception
We are at your service 24/7. You can contact us at xxx.
Restaurants – Breakfast
Breakfast is served from 7:00 to 10:30 on the ground floor of the hotel.
Room service is not available.
Safe
A safe is available in your room. We are not responsible for valuables that are not locked inside.
Sewing work
If a button comes off or a hem loosens, we can provide light, quick mending upon request and availability.
Spa
The sauna and whirlpool are open on request from 8:00 to 22:00. Please inform us in advance so we can prepare them.
Wake-up calls
To arrange a wake-up call, please inform reception the evening before.
In case of fire
- Keep calm
- Close the windows
- Check the emergency exit map behind your room door
- Close the door when leaving your room
- Fire extinguishers are located on each floor
- Do not use the elevators
- Leave the building by the emergency exits
- Follow staff instructions